The Home of Card Making, Scrapbooking, Hobbyists, Custom Designs
&
Scrapbooking Craft Retreats.
&
Scrapbooking Craft Retreats.
Last updated: July 2025
At Sensational Crafts (“we”, “us”, “our”), your privacy is important to us. We are committed to protecting and respecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
By visiting or using sensationalcrafts.com.au (“Site”) or purchasing from us, you agree to the terms of this Privacy Policy. We may update it at any time by posting the revised version on our Site.
a) Directly from you:
Identity & contact details: name, email, postal address, phone number.
Transaction data: order history, payment details (we do not store full credit-card numbers), billing and delivery addresses.
Marketing preferences: newsletter opt-ins, communications consent.
b) Automatically:
Technical data: IP address, browser type, device identifiers, pages visited, referring URL, cookies, analytics.
c) From third parties:
Service providers (payment gateways, courier partners).
Public or marketing lists legally acquired.
We use your personal information to:
Process and fulfil orders, manage returns and refunds.
Communicate order updates, shipping notices and account alerts.
Provide customer support and respond to enquiries.
Send marketing communications (only if you’ve opted in; you may opt out at any time).
Improve our Site, products and services, and personalise your experience.
Comply with legal obligations (e.g. taxation, fraud prevention).
We may disclose your personal information to:
Service providers (couriers, payment processors, hosting, email-marketing platforms, analytics).
Professional advisers (accountants, lawyers) when necessary.
Regulatory bodies or law enforcement, if required by law.
Successors in the event we sell or merge part of our business (with your privacy rights protected).
We will never sell, rent or trade your personal data to unrelated third parties for marketing purposes.
We use cookies and similar technologies to:
Remember your preferences and login status.
Analyse Site performance and usage.
Deliver relevant advertising (e.g. Google Ads, Facebook Pixel).
You can disable cookies in your browser, but some Site functionalities may be affected.
We hold your information on secure, password-protected servers in access-controlled locations, and with reputable off-site providers.
We implement reasonable technical and organisational measures (including SSL/TLS encryption) to guard against unauthorised access, loss or misuse.
We retain personal data only as long as necessary to fulfil the purposes outlined above, to meet legal obligations, or to resolve disputes.
You may request access to or correction of your personal information by emailing info@sensationalcrafts.com.au.
To lodge a privacy complaint, please contact us first; we will investigate and respond within 30 days.
If you remain dissatisfied, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).
While most data is stored and processed in Australia, some third-party service providers (e.g. analytics) may operate overseas. We ensure they uphold equivalent privacy protections.
If you have any questions or concerns about this policy or our handling of your personal information, please contact:
Email: info@sensationalcrafts.com.au
Phone: (02) 6619 1240
Address: 125 Barker Street, Casino NSW 2470
Thank you for trusting Sensational Crafts with your privacy.
